Supporting you during the Cost of Living Crisis

If you are facing financial hardship there are a range of organisations and initiatives across Bristol that may be able to help.

Man reading bills in his mailed post
  • North Bristol Advice Centre provides free support, on matters including welfare benefits, debt advice and other financial matters.

    Citizens Advice Bristol provides free advice on issues such as housing and debt.

    St Paul’s Advice Centre offers support on issues such as money, employment and immigration.

    • Thanks to funding from the West of England Combined Authority, Clean Slate is offering free online one-to-one guidance on income maximisation, money management and financial resilience for people living in Bristol, Bath & North East Somerset and South Gloucestershire. You can sign-up here.

    Talking Money provides advice about debt and money management.

  • • The Community Access Support Service has compiled a list of key services offering mental health support in Bristol.

    • The charity Womankind offers professional counselling, group psychotherapy, befriending and a helpline service that are all free to women who are on low incomes and are unable to pay to get support.

    Bristol Wellbeing College provides a wide range of free workshops, courses and weekly cafes to help people improve their wellbeing.

  • Local support:

    • The WHAM project offers advice on energy saving measures, accessing grants and budgeting.

    • The Bright Green Homes project can support eligible Bristol residents to install energy saving measures to their home, including cavity wall insulation.

    Bristol Emergency Payment is a one-off emergency supply of supermarket vouchers that can be used to pay for food, clothing and essentials.

    Baby Bank Network provides free essentials for babies, including second-hand baby clothes, cots, prams and toys.

    Other support:

    • Dogs Trust is offering support for veterinary fees for dog owners who are experiencing homelessness.

    Government assistance:
    (Note: This webpage gives an overview of the schemes offered by the Government.)

    • All households will receive a non-repayable one-off discount of £400 to help with their energy bills via the Energy Bills Support Scheme. If you have a traditional prepayment meter, this support will be provided via vouchers that will be sent to you by post, email or text message. Vouchers are valid for 90 days and give a discount to the value of £66 in October and November, and £67 every month from December to March 2023 when redeemed from Post Offices or PayPoint stores. If you are on a traditional prepayment meter and do not receive your vouchers, please contact your energy supplier to check your contact details are up to date.

    • You may qualify for the Warm Homes Discount, in which £150 is deducted from your electricity bill for winter 2022-2023.

    • You may be entitled to a Cold Weather Payment. You can apply if the average temperature in your area is recorded as, or forecast to be, 0 degrees Celsius or less for at least 7 consecutive days. You would receive £25 for each day.

  • Local support:

    • Family Action runs Food On Our Doorstep (FOOD) clubs to provide -quality food at a low cost, while also reducing food waste. It costs just £1 a year for family membership. Once a family has joined, they can buy a bag of tasty food items every week worth around £10-£15 for just a fraction of the price. Families must live or work within approximately 15 minutes of a club. In Bristol North West, there’s a club operating out of The Vench in Lockleaze on Tuesday mornings (9:30am-11:30am).

    FoodCycle offers a free 3-course vegetarian meal on a Wednesday evening in Easton and on a Saturday lunchtime in Barton Hill.

    • Email Feeding Bristol to find out what community services are available in your area.

    North Bristol Foodbank

    North West Bristol Foodbank

    Other support:

    • For a £1.00 membership fee per family to Food Clubs, you can buy a bag of food each week for £3.50 that would normally be worth approximately £10.00-15.00.

  • • The University of Bristol has a range of hardship funds available to its students.

    • The University of the West of England provides grants of up to £500 to help students with unexpected payments.

  • • If you were born on or before 1956 and also meet other criteria, you could be entitled to a Winter Fuel Payment of £250-£600 to help pay your heating bills.

    • If you’re entitled to a Winter Fuel Payment, you will get an extra £300 Pensioner Cost of Living Payment for your household.